Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“Superb service! Hassle free appointment with excellent dental care. Highly recommend.”
“Welcoming, friendly in a relaxing atmosphere. Receptionist very helpful.Hygeinist very diligent and willing to reminisce. A very pleasant experience!!”
“Excellent from start to finish. Will recommend to all family and friends”
“As you go into the practice your always welcomed by the friendly receptionist which puts you at ease, whether your appointment is with the dentist or hygienist both are very friendly, very polite &...”
“Veneer had come off of front tooth. Prompt appointment and excellent service to remedy the situation. Saw Brian - very relaxed and professional.”
“First class service either for the hygienist or just a check”
“Dr Richard and his team are managing my implant “journey” with great care and consideration, explaining and inviting questions at every stage. Looking forward to the final stage; having my new teeth!”