Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“After the helicopter crash smashed most of my teeth, I thought I was going to have to wear dentures for the rest of my life. Thanks to your skill and dedication you have rebuilt...”
“I’m just writing to say how delighted I am with my implant, and to thank you for your professional expertise and for the special consideration you showed me. I would have no hesitation in...”
“Thank you for the superb job you did on my teeth. For someone who has been afraid of dentists most of her life, you made me feel really at ease.”
“I am delighted with my crowns. They look fantastic. The whole process was so pain free and so professionally done.”
“I have found the treatment to be excellent. Being very scared and nervous of dentists I am amazed and very pleased that I managed to go through all the procedures, and can only put...”
“I would like to thank you very much for all the excellent work done on my teeth and for your sensitive handling of such a nervous patient.”
“I am taking this opportunity to thank you for the expert and caring implant treatment I have had this year. You will be pleased to know that the implants – very soon after work...”